At Teczo, we are committed to delivering your favorite tech products quickly, safely, and affordably to your doorstep. This Shipping Policy outlines everything you need to know about how we process and deliver your orders across Pakistan.
1. Delivery Coverage
We provide nationwide delivery across Pakistan. Whether you’re in a major city or a remote area, Teczo ensures your products reach you in the shortest possible time.
2. Order Processing
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All orders placed on our website are processed within 24 hours after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is processed and shipped, you will receive a confirmation email or WhatsApp message with tracking details.
3. Estimated Delivery Time
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Major Cities: 2–3 working days
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Other Locations: 3–5 working days
Please note that delivery timelines may vary during sales, promotions, or due to unforeseen circumstances such as weather conditions or courier delays.
4. Shipping Charges
We aim to keep shipping affordable. Shipping charges, if applicable, will be displayed at checkout before you confirm your order. Occasionally, we offer free delivery promotions for specific products or minimum purchase amounts.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp. You can use this tracking number to check the real-time status of your delivery.
6. Delays and Exceptions
While we work hard to deliver on time, delays can occur due to:
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Remote locations or hard-to-reach areas
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Public holidays and peak seasons
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Natural events or unavoidable courier disruptions
In such cases, our customer service team will keep you updated and assist with any concerns.
7. Undeliverable Orders
If an order cannot be delivered due to an incorrect address, repeated failed delivery attempts, or unavailability of the recipient, it will be returned to us. A re-delivery may incur additional charges.
8. Contact for Shipping Support
For any shipping-related queries, please reach out:
📧 Email: Teczostore@gmail.com
📱 Phone: 0320-6251590
We’re available Mon–Sat | 10 AM – 8 PM to assist you.